The Operations Services Department enables flawless execution and outstanding customer service in our educational centers by creating and clarifying processes, systems, policies, and promotions. We contribute training, communication, organization, and project management capability to the organization, and serve as the liaison between the Educator Support Center and center operations.
A key role in the Operations Services Department is the Operations Manager. The Operations Manager serves as the point person on a variety of different projects and systems. The Operations Manager also serves as a link between functional departments, management teams, and field operations. The Operations Manager must provide insightful and timely input to group projects, lead effective cross-functional meetings, provide clear instructions, and manage others toward milestones and deliverables.