• District Manager

    Job Locations US-CA-San Francisco
    Posted Date 1 day ago(6/22/2018 8:19 PM)
    Job ID
    # of Openings
  • Overview

    The District Manager is responsible for achieving company objectives and executing initiatives, programs and procedures to ensure company compliance and achieve in the areas of center financial results, customer service, operations, marketing and staff training and development.  

    The District Manager oversees the operations of up to 8 retail tutoring/learning centers.  Implements company operational procedures, plans and supports company initiatives and objectives for performance targets.  Works as a Team Leader with Center Directors to develop plans to generate sales increases, control expenses and maximize profits


    Achieves Results

    • Review, assess and analyze monthly financial statements to identify problems and opportunities.
    • Attains District financial goals by directing Center Directors in their efforts and execution of individual store financial goals and attainment of all Company sales initiatives.
    • Develop action plans with Center Directors to correct problems and the implementation of company policies and procedures.
    • Use available reports to identify trends, problems and growth opportunities.
    • Leads and assists Center Director in maximizing positive results in the area of Company change and growth through ongoing, proactive and effective downward communication.

    Executes Flawlessly

    • Maintain and implement company initiatives such as audit/financial compliance, marketing and curriculum.
    • Ensures complete and timely communication of Company objectives, policies and initiatives throughout the District.
    • Achieves all operational objectives for the District and individual center personnel, ensuring compliance with all company policies and procedures by all personnel.
    • Executes all Company merchandising and marketing plans and programs, ensuring precise and timely set-up, excellent execution, accurate and timely performance feedback.
    • Ensures the effective maintenance and protection of company assets, including physical structures, inventory, personnel and all financial assets.

    Customer Focus

    • Drives focus on excellent customer experiences; resolves customer’ issues.
    • Maintain a plan of action for superior customer (parent and student) experiences
    • Ensures excellent execution by center team of minimum accepted standards of internal and external customer service.

    Builds Teams

    • Recruit, select, hire and trains Center Directors in a timely manner that exceed the acceptable standards of the company. Identify internal candidates for Center Director and Assistant Center Director positions
    • Fosters an environment of open and upward communication with all staff to insure positive employee morale, effective conflict resolution and upward flow of creative ideas for the benefit of the Company and its employees.

    Develop Others and Oneself

    • Actively continues self-development process by gaining knowledge and further building skills as a professional businessperson, manager and leader.
    • Teaches, leads and coaches Center Directors to increase their effectiveness, efficiency and productivity through continually improving the following areas:
    • Time Management
    • Coaching and Communication Skills
    • Leadership Development
    • Sales Analysis
    • Problem-solving Skills
    • Interpersonal Relations

    Works well with others

    • Listens, communicates and responds well with others both internally and externally.
    • Demonstrates an attitude of helpfulness, support and services
    • Creates and contributes to a team environment that is positive and productive with all employees



    • Bachelor’s Degree (B.A./B.S.) required.  This is non-negotiable.  
    • Minimum 3 years Multi-unit Management experience
    • Minimum 5 years experience in management and/or consultative sales
    • Strong interpersonal & communication skills
    • Effectively prioritizes various responsibilities to complete them in a timely and accurate manner
    • Strives for operational excellence in all areas, with proactive entrepreneurial spirit


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