• Operations Specialist

    Job Locations US-GA-Atlanta
    Posted Date 1 month ago(11/13/2018 1:35 PM)
    Job ID
    # of Openings
  • Overview

    C2 Education is the nation’s fastest-growing network of personal tutoring, SAT/ACT test help and educational support centers, offering customized curricula, personalized attention and a wide variety of enrichment services for students in elementary school, middle school and high school.

    We believe that every student has great potential for academic and personal growth, and we put this belief into practice by cultivating individualized academic programs and close relationships with every C2 student. Our unique approach and philosophy continue to set us apart from the rest of the industry.


    • Complete projects as required for executive team, including but not limited to:
      • Compile operating, business review, board, real estate, and other business presentation materials in PowerPoint each month
      • Scheduling meetings, making travel arrangements, copying, calling, and mailing as necessary
      • Ensure smooth and efficient workflow


    • Coordinate travel and accommodations
      • CEO, CHRO, and CFO and other executive team members as needed
      • Arrange airport transportation for ESC executives and visitors


    • Event Coordination
      • Reserve locations and coordinate travel. Negotiate best rates and stay within budget.
      • Prepare materials
      • Set up
      • Manage logistics and provide on-site support
      • Clean up / tear down


    • Expense reports
      • CEO, CHRO, and CFO as well as for company credit cards


    • Operations Services Support
      • Complete teacher resource kit ordering and shipping for new centers
      • Process Smart2 support requests and provide other support to centers
      • Enter Audit scores in Smart2
      • Maintain support center and field contact lists as well as Center Director Face Book. Ensure information is accurate and up-to-date.


    • Manage supplies orders
      • Copier toner and paper
      • Shipping materials
      • Office supplies
      • Kitchen supplies
      • Snacks and beverages


    • Provide project execution and on-site support for annual company conference.


    • Update job knowledge by participating in educational opportunities.


    • Other duties as required.

    Effective Time Management:

    • Well-organized, concentrates efforts on most important priorities using time efficiently and effectively. Gets more done in less time than others and can manage a broad range of activities. Demonstrate ability to multi-task and adhere to deadlines.

    Customer Oriented:

    • Acting with the customer in mind displaying a dedication to meeting the expectations and needs of internal and external customers. Takes feedback and information to apply for recommended improvements in products, processes and services.

    Manage Ambiguity:

    • Flexibility in dealing with changes in approach and/or deliverables.

    Skilled Listening:

    • Attentive and active listener with the patience to hear the details to understand the essence of a need or request.


    • Bachelor's degree in related field or comparable years of experience.
    • Enthusiastic, motivated team player with good interpersonal skills.
    • 5 years related experience.
    • Strong service orientation with a commitment to producing high quality results within strict deadlines.
    • Exceptional verbal and written communication skills.
    • Proficiency in Microsoft Office Suite, Data Entry and online applications (CRM, email, survey tools).


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